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Can't find SpO2 or clock faces on my Versa 4

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‎11-28-2022 19:56 - last edited on ‎11-29-2022 01:02 by Fitbit Moderator

‎11-28-2022 19:56 - last edited on ‎11-29-2022 01:02 by Fitbit Moderator

Can't find Spo2 app or watch faces on my Versa 4.

 

 

Moderator Edit: Clarified subject

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‎11-29-2022 01:05 - edited ‎01-22-2025 05:02

‎11-29-2022 01:05 - edited ‎01-22-2025 05:02

Hi there, @HPA-MM. Welcome to the Community Forums. Thanks for the details provided in your post. 

On certain Fitbit devices, the SpO2 app is automatically added for users in select countries. If it’s not installed:

  1. From the Today tab in the Fitbit app, tap your profile picture > your device image.
  2. Tap Gallery.
  3. Search for “SpO2”.
  4. In the results, tap SpO2 or SpO2 Tracker > Install.

The SpO2 app doesn’t appear as an app on your watch; instead, it runs in the background to track your SpO2 data.

If you have trouble adding an SpO2 clock face or the SpO2 app to your Fitbit device, make sure you update your Fitbit device to run the latest firmware version. For instructions, see How do I update my Fitbit device?

As for the clock faces in general, please see How do I change the clock face on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-29-2022 01:05 - edited ‎01-22-2025 05:02

‎11-29-2022 01:05 - edited ‎01-22-2025 05:02

Hi there, @HPA-MM. Welcome to the Community Forums. Thanks for the details provided in your post. 

On certain Fitbit devices, the SpO2 app is automatically added for users in select countries. If it’s not installed:

  1. From the Today tab in the Fitbit app, tap your profile picture > your device image.
  2. Tap Gallery.
  3. Search for “SpO2”.
  4. In the results, tap SpO2 or SpO2 Tracker > Install.

The SpO2 app doesn’t appear as an app on your watch; instead, it runs in the background to track your SpO2 data.

If you have trouble adding an SpO2 clock face or the SpO2 app to your Fitbit device, make sure you update your Fitbit device to run the latest firmware version. For instructions, see How do I update my Fitbit device?

As for the clock faces in general, please see How do I change the clock face on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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