Can’t measure my O2 anymore, Health Metric disappeared from watch

[pugetsoundgirl]

Can’t measure o2 — the o2 measurement and Health Metrics options gone from watch face.  I have not changed the watch face at all from the one delivered from factory, and it worked great for about 6 days. I have had the Versa 4 for 10 days. Thank you! 

[Guy_]

Hi @pugetsoundgirl - try restarting the watch How do I restart my Fitbit device? 

However this may be an app issue, check the Health Metrics tile appears in the Fitbit App and that the information appears there.

In the case the tile information on the watch may not be aligned with the app, logout of the Fitbit App and swipe off the active window and in Android clear the storage cache and force stop it, then restart the phone.

[pugetsoundgirl]

Thank you @Guy_   I did both.  I think the issue was the latter as this seemed to at least update the O2 level.  However, I'm still not getting the option on the watch to check the O2 on demand, so not sure what's happened, but at least now it seems to be automatically checking and updating the O2 levels.  Thank you!

[Guy_]

Thanks for the feedback @pugetsoundgirl , good it's fixed.

No Fitbit to date offers on demand SpO2 that's why you see no option for it. There has been a feature suggestion for it.

If you need that get a watch from other manufacturers who do have this function now.