Can't migrate to Google Account

[Westoner]

The option to change to Google account does  not appear in my settings. 


Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Westoner. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your are having difficulties to migrate to Google. I understand your concern, I will do my best to help you with this!

If you haven't done so yet, I'd recommend taking a look at this help article How to move your Fitbit Account to a Google Account

Hope it helps! 

[DavidFitbit]

Hi @Westoner, thanks for stopping by, I hope you're doing well.

Let me help you move your Fitbit account to your Google account.

You should be able to move your Fitbit account to your Google account by doing the following:

• Open the Fitbit app.
• Sign in to your Fitbit account.
• Tap Settings settings icon and then Move account.
• Follow the on-screen instructions.

Note: Once you move Fitbit to your Google Account, you can not undo this action.

If you don't see the move icon, it may be possible that you have already done it. How do you log into your Fitbit app? Do you use the option Login with google?

[Westoner]

thanks for these guidelines but there is no settings icon.

[MaCrisGBFitbit]

Hi @Westoner !  Thank you for your reply!

The settings icon may be a gear or your profile picture; you can find it in the top right corner of your app.