Can't receive call and text notification on my Versa 4

[Bayrose510]

I've tried everything , checked all my settings and still cant receive calls or text messages on my Fitbit Versa 4. It says it's paired but wont connect for calls. 

Moderator edit: updated subject for clarity.

[ManuFitbit]

Hi @Bayrose510. Welcome to the Fitbit Community.

Thanks for sharing the details regarding the inconvenience with your Versa 4.

If you can’t answer on-wrist calls, check the following requirements:

• Make sure you’re using the latest version of the Fitbit app. For more information, see How do I use the Fitbit app?
• Make sure your Fitbit device is up-to-date. For more information, see How do I update my Fitbit device?
• Keep your phone nearby with the Fitbit app running in the background. Your phone should be within 30 feet (10 meters) of your watch.
• Call notifications must be turned on. 

If you continue to have issues, try the following troubleshooting steps:

1. On your phone, turn Bluetooth off and back on.
2. Restart your Fitbit device. For instructions, see How do I restart my Fitbit device?
3. Remove your Fitbit device's controls or calls from the list of Bluetooth devices on your phone.
4. Set up on-wrist calls again. For instructions, see How do I set up on-wrist calls on my Fitbit device?

Note that your Fitbit device's controls or calls might be listed as “Not Connected” in the list of Bluetooth devices on your phone. When you receive a phone call, the controls automatically reconnect. This feature requires more frequent charging.

Regarding the text notifications that are not working you can see this article.