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Can’t receive texts

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I have the iPhone 12. Just got the Versa 4 and got it setup but it won’t receive texts. I’ve checked all the settings. I need some help please. 

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Hi @tammhoward - the watch must be syncing with the Fitbit App and configured correctly for notifications to work. Here are a few pointers

Author | ch, passion for improvement.

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one thing you can check, is your watch set at Do Not Disturb?

 

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I have the same issues. I’ve tried all the troubleshooting several times. Theresa 2 other Fitbit users in my house and they’ve tried everything too to get it working. Resorted to Fitbit online chat - who talked me through all the troubleshooting I’d already done. Now awaiting an email, hopefully with some answers. 

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