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Can't set up Alexa on my Versa 4

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I have tried to look to see if I could find Alexa voice assist and there’s nothing on my versa for that says voice assist

Moderator Edit: Clarified subject

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Hi there, @Tollock. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that Alexa is no longer showing up on your Versa 4. I understand your concern, I will do my best to help you with this!

As a first approach, I'd recommend making sure that Alexa is properly installed by following these steps:

  1. From the Today tab in the Fitbit app, tap your profile picture > your device image.
  2. Tap Voice Assistant Amazon Alexa > Sign in with Amazon.
  3. Tap Get Started.
  4. Create or log in to your Amazon account.
  5. Tap Close to return to the Voice Assistant tile.


I'd also recommend taking a look at this help article What should I do if my voice assistant doesn't work on my Fitbit smartwatch? 

Maria | Community Moderator, Fitbit


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It doesn’t have voice control on my versa 4
Sent from my iPhone
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I got asked far as logging into Amazon.com and I am from :canada: but it would not allow me to switch countries so I had to make an acct then I was able to connect to my versa4 and I can mow use the voice assist. If that make sense. I went down to smart assist then it brought to the setup. 

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Do you have to have Fitbit premium in order to have voice control?
Sent from my iPhone
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Not iphone and no premium as long as you can get to get started from
Amazon.com is what popped up for me. I made the acct then it automatically
PU my versa 4. And today fixed.
Click on you fitbit app then go to the phone icon on the left then pick
your fitbit and go down to smart features then amazon features which has
amazon alexa
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