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Can't set up my Versa 4 anymore

‎07-17-2025 07:40 - last edited on ‎07-17-2025 09:23 by Fitbit Moderator

‎07-17-2025 07:40 - last edited on ‎07-17-2025 09:23 by Fitbit Moderator

My Versa 4 stopped syncing. Wifi connection good, cell carrier data good. I forced stop app, restarted phone and watch. Factory reset watch and reinstalled app. Cannot get watch to work now. When I do the setup and select Sign in with Google I get an error with an exclamation point in a red circle and the message "Something went wrong. Please try again. What's going on with my watch. Right now it is useless.

Moderator Edit: Clarified subject

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1 REPLY 1

‎07-17-2025 07:58

‎07-17-2025 07:58

@BrainQ Fitbit has been experiencing a major outage today. You can check the status of that here.

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 3, Inspire 3, Sense | Android

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