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Can't set up notifications on my new Versa 4

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‎02-18-2023 03:50 - last edited on ‎02-18-2023 06:26 by Fitbit Moderator

‎02-18-2023 03:50 - last edited on ‎02-18-2023 06:26 by Fitbit Moderator

I received my Fitbit yesterday however when I go into the app notifications there is nothing there to choose to select. I want to be able to have my emails come through to my Fitbit not just calls and texts. I have checked my phones permissions and they are correct so I am unsure why the list is not showing in the app notifications. I have deleted apps and done factory settings on Fitbit and still having the same issue. 

 

Moderator Edit: Clarified subject

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‎02-18-2023 06:29 - edited ‎06-13-2023 08:52

‎02-18-2023 06:29 - edited ‎06-13-2023 08:52

Hi there, @Hayley-90. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 4 before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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