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Can't sync versa 4 help

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‎01-03-2023 12:06

‎01-03-2023 12:06

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‎01-04-2023 03:23 - last edited on ‎09-05-2024 11:30 by Fitbit Moderator

‎01-04-2023 03:23 - last edited on ‎09-05-2024 11:30 by Fitbit Moderator

@AnnMac56 Welcome to the Fitbit community!

Sad to hear that your Versa 4 isn't working properly. I'd suggest trying to restart it by pressing and holding the side button for 10 seconds to check whether or not the Fitbit logo will be displayed. If it doesn't, please contact Fitbit support for further assistance:

Fitbit Support Contact 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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