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Can't turn on the GPS on my Versa 4

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in training modes that involve the use of positioning, such as running or cycling, it is not possible to enable GPS in the settings

Moderator Edit: Clarified subject

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Hi there, @vGrigoriy. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 4 and for the image attach. I will do my best to help you with this! 

Please keep in mind that only activities where you cover physical distance outdoors, like a run, walk, hike, or bike ride, offer GPS tracking. 

If you haven't done so yet, I'd recommend restarting your Versa 4 by following these steps. Then, to turn on GPS for an exercise on your Versa 4, please do the following: 

  1. Open the Exercise app and swipe to find the exercise you want to track.
  2. Swipe up from the bottom of the screen to open the exercise settings.
  3. In the GPS section, tap the switch icon to turn on GPS.
  4. Swipe down to return to the exercise screen.


To start an exercise with GPS on your device, please go outside, then open the Exercise app 
on your device and tap an exercise. Only activities where you cover physical distance offer GPS tracking. Wait a few moments for GPS to connect.

Tap the play icon to start the exercise. If the GPS signal disconnects, your phone or Fitbit device continues to search for a signal. Note: If you previously turned off GPS for an exercise, turn it back on before you start the activity.

Maria | Community Moderator, Fitbit


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I have restarted the device, and selected workouts such as biking or walking, but the GPS enable is not active, impossible to enable.

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