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Can't update the weather app on my Versa 4

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‎01-29-2024 02:12 - last edited on ‎01-29-2024 03:25 by Fitbit Moderator

‎01-29-2024 02:12 - last edited on ‎01-29-2024 03:25 by Fitbit Moderator

I received this message "let fitbit mobile app use location to update weather. "... I do not see the weather app on the fit bit app on my android phone.   So I am missing some thing.  Please advise 


Moderator Edit: Clarified subject

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‎01-29-2024 03:30

‎01-29-2024 03:30

Welcome to the Fitbit community, @Bucky6!

In order to use the weather app on your Versa 4, you have to turn on location services on your phone. Here you can find details on that:

Why is the Fitbit app prompting me to turn on location services? 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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‎01-29-2024 03:47 - edited ‎01-29-2024 03:47

‎01-29-2024 03:47 - edited ‎01-29-2024 03:47

Hi there, @Bucky6. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with the weather app on your Versa 4. I will be glad to help you with this! 

Did you just set up your Versa 4? Have you made sure that both, your Fitbit device and Fitbit app are up-to-date? If this has been confirmed, please try logging out of the Fitbit app and logging back in.

If you're getting any error message or a different message than the one you reported, please let me know. 

Maria | Community Moderator, Fitbit


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