04-05-2025
19:55
- last edited on
04-07-2025
08:19
by
MarreFitbit
04-05-2025
19:55
- last edited on
04-07-2025
08:19
by
MarreFitbit
Does anyone know if there is a way to rollback the most recent update from, last month, I believe? My battery life has plummeted - I am having to charge within 2 or 3 days rather than once a week. Not to mention, my step count is never the same on my watch vs. on my phone. I will sync and sync but there is always a discrepancy of 300 - 500 steps. Not to mention, it definitely starts to cut down my step count. For instance, I was monitoring my total steps in the app and I was wrapping up a treadmill workout at nearly 9,000 steps. I closed the workout on my watch and my step count was 900 less than what my app said, and then my app lost 700 steps. It is frustrating and really a step back with all the other updates we have been getting and not asking for.
Moderator Edit: Clarified subject
04-06-2025 04:07
04-06-2025 04:07
@evrapkoch Unfortunately, we can't rollback a firmware update.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.