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Data not showing on the Fitbit app anymore

‎05-27-2025 11:52 - last edited on ‎05-28-2025 08:10 by Fitbit Moderator

‎05-27-2025 11:52 - last edited on ‎05-28-2025 08:10 by Fitbit Moderator

Hourly activity stop working 3 weeks ago. day steps is working. But weekly ,monthly ,yearly not showing stop working 3 weeks ago too.


Moderator Edit: Clarified subject

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4 REPLIES 4

‎05-28-2025 08:14

‎05-28-2025 08:14

Hi there, @Skyblue7. Welcome to the Fitbit Community Forums. Thanks for bringing this to our attention. 

We've received some reports regarding this issue being solved after the latest Fitbi update. Would you mind confirming if you have your Fitbit app up-to-date? If so, please check whether the issue is still going on. 

Looking forward to hearing from you. 

Maria | Community Moderator, Fitbit


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‎05-28-2025 11:29

In response to MarreFitbit

‎05-28-2025 11:29

Thanks for looking into this issue !

Yes! my fitbit Versa 2 is updated , updated on May 22 on my iphone.
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‎06-16-2025 17:40

In response to MarreFitbit

‎06-16-2025 17:40

Hi ,After today update. Version 4.45. The problem is still there. Hourly activity not show. Weekly , Monthly and Yearly steps not showing!!

 

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‎06-20-2025 13:29

‎06-20-2025 13:29

Same issue.  Latest app, latest iOS version.  Where data should be showing, it’s greyed out.  The data exists; ie for miles, if I go backwards a day at a time, the number is there.  But if I try to see a total accumulation for any period of time, it’s still greyed out.  My spouse has the same issue for her charge 6.

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