Does Versa 4 is covered by warranty after 6 months?

[am2024]

Does anyone know if versa 4 is covered by warranty after 6 months. The band has ripped from where you loop it under. 

Moderator Edit: Clarified subject

[Odyssey13 · Accepted solution]

Hi @am2024 if you purchased it from an authorized Fitbit retailer, you're under warranty.

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or X/Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options