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End of week summary of stats

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‎10-21-2022 09:47

‎10-21-2022 09:47

On Sept. 24, I replaced my Versa 3 with a new Versa 4. Ever since then, I have not received a weekly summary. Why?

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‎10-23-2022 09:45

‎10-23-2022 09:45

@TomDNA   Please check the following path.  Tap on your profile picture on your mobile app > Notifications.  you should be on a page that shows all the options for push and email notifications.  Make sure Weekly Summary is toggled to On in the email section.  If it's on, try toggling it off then back on.  You might need to get toggle it off, force quit the app, reopen the app, and toggle it back on.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎10-23-2022 09:45

‎10-23-2022 09:45

@TomDNA   Please check the following path.  Tap on your profile picture on your mobile app > Notifications.  you should be on a page that shows all the options for push and email notifications.  Make sure Weekly Summary is toggled to On in the email section.  If it's on, try toggling it off then back on.  You might need to get toggle it off, force quit the app, reopen the app, and toggle it back on.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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0 Votes