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Face fell out of Versa 4

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‎04-12-2025 08:46 - last edited on ‎04-12-2025 12:27 by Fitbit Moderator

‎04-12-2025 08:46 - last edited on ‎04-12-2025 12:27 by Fitbit Moderator

Does fitbit still fix or replace malfunctioning devices.  If so what is the process.  The whole watch screen popped off of the unit.

 

Moderator Edit: Clarified subject.

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‎04-12-2025 09:00

‎04-12-2025 09:00

@Youngt027   Please contact Support if your Fitbit is under warranty.  Fitbit doesn't repair devices.  If the screen is still working, then a mobile phone repair shop might be able to help you.  They have electronics grade glues.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Best Answer
1 REPLY 1

‎04-12-2025 09:00

‎04-12-2025 09:00

@Youngt027   Please contact Support if your Fitbit is under warranty.  Fitbit doesn't repair devices.  If the screen is still working, then a mobile phone repair shop might be able to help you.  They have electronics grade glues.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer