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Feedback about Versa 4

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‎01-30-2023 00:06 - last edited on ‎01-30-2023 12:33 by Moderator Alum

‎01-30-2023 00:06 - last edited on ‎01-30-2023 12:33 by Moderator Alum

The battery on my Vera’s 3 was draining very quickly (after wearing daily for 1.5 years), so I “upgraded” to the Versa 4. Nothing seems to work, even after 2+ months of daily wear?!?! Still no temperature readings, readiness score keeps telling me I don’t have enough data for a score, sleep score keeps telling me to wear longer to get a score, heart rate is incorrect, etc!

 

My biggest concern is the heart rate tracker. It is consistently giving me falsely low readings. I will be in the middle of a HIIT workout and my Fitbit will say my heart rate is “below zone” in the 80’s?! I put a pulse oximeter on the same hand and the pulse will read 140’s-165?! I am not reaching my goal zone minutes because of this bug. When will this be fixed?!

 

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Moderator Edit: Clarified subject

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2 REPLIES 2

‎01-30-2023 02:30

‎01-30-2023 02:30

It was never fixed for the original Sense and Versa 3 so probably it won't be fixed ever.

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‎01-30-2023 05:24

‎01-30-2023 05:24

40 minutes cardio and I was below zone the entire time. I burned 119 calories and been 1 min in an active zone 🤔 Definitely not accurate at all. It pisses me off and not sure when this will be fixed. I miss my Charge 4 right now. It was much better 

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