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Feel cheated after switching from Fitbit Sense to Versa 4. Misled by e-store's device comparison

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Let me sum up what I am unhappy with.

 

1. Alexa on Versa 4 cannot understand verbal instructions as well as Fitbit Sense's Google assistant. I had to repeat myself four times to set an alarm verbally.

2. You no longer can make a call via the watch.

3. Unable to control spotify on Versa 4.

4. The E-store omits these changes, which creates a huge mismatch of expectations when Versa 4is made to look like the best of the best.

5. Features like google wallet dont work. Can't add a credit card to my Versa 4's google wallet. Features don't work as advertised.

I no longer have faith in Fitbit to have the customer's interests in mind. Who's to tell if the next device update comes with more stealth downgrades at a higher price?

 

I tried requesting for an exchange to Fitbit sense or Versa 3 via customer chat but that option is not available. Fitbit has a refund policy which i intend to utilise. Don't think i will look back at Fitbit after this. I do not see a future with myself as a long term consumer of Fitbit.

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5. Features like google wallet dont work. Can't add a credit card to my Versa 4's google wallet. Features don't work as advertised.

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