04-02-2023
04:44
- last edited on
04-02-2023
04:56
by
MarreFitbit
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04-02-2023
04:44
- last edited on
04-02-2023
04:56
by
MarreFitbit
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Find my phone app doesn’t work even I holding phone with me right next to me.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.

Accepted Solutions
04-02-2023 04:57 - edited 09-23-2023 04:08
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04-02-2023 04:57 - edited 09-23-2023 04:08
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Hi there, @ginareller. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 4.
As a first approach, please keep in mind the following requirements in order for the Find Phone app to work properly:
- Your smartwatch must be connected (“paired”) to the phone you want to locate.
- Your phone must have Bluetooth turned on and be within 30 feet (10m) of your Fitbit device.
- The Fitbit app must be running in the background on your phone.
- Your phone must be turned on.
To find your phone:
- Open the Find Phone app on your smartwatch.
- Tap Find Phone. Your phone rings loudly.
- When you locate your phone, tap Cancel to end the ringtone.
If the issue persists, see How do I troubleshoot apps on my Fitbit device?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

04-02-2023 04:57 - edited 09-23-2023 04:08
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04-02-2023 04:57 - edited 09-23-2023 04:08
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Hi there, @ginareller. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 4.
As a first approach, please keep in mind the following requirements in order for the Find Phone app to work properly:
- Your smartwatch must be connected (“paired”) to the phone you want to locate.
- Your phone must have Bluetooth turned on and be within 30 feet (10m) of your Fitbit device.
- The Fitbit app must be running in the background on your phone.
- Your phone must be turned on.
To find your phone:
- Open the Find Phone app on your smartwatch.
- Tap Find Phone. Your phone rings loudly.
- When you locate your phone, tap Cancel to end the ringtone.
If the issue persists, see How do I troubleshoot apps on my Fitbit device?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

05-14-2023 05:27
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05-14-2023 05:27
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Same issue foe me.

05-14-2023 05:28
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05-14-2023 05:28
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- Who Voted for this post?
These steps do not resolve the issue for me.
07-21-2023 22:31
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07-21-2023 22:31
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Where is the Find Phone feature on versa 4? I’ve looked and looked and cannot find it

07-22-2023 12:49 - edited 07-22-2023 12:49
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SunsetRunner
07-22-2023 12:49 - edited 07-22-2023 12:49
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If it doesn't show in the list of installed apps, after pressing the side button and scrolling down.
Open the app > profile picture > Vesa 4 > gallery > apps > find my phone > Install

07-23-2023 07:17
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07-23-2023 07:17
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TU @SunsetRunner — although your directions didn’t exactly fit they got me started and I played around and figured it out. Not sure why Find My Phone was the only app not installed?
I appreciate your help!

