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Fitbit Pay is not working properly on my Versa 4

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‎10-02-2022 20:20 - last edited on ‎10-03-2022 13:52 by Fitbit Moderator

‎10-02-2022 20:20 - last edited on ‎10-03-2022 13:52 by Fitbit Moderator

I started using my device this morning. When I’m moving around, I get a notification to use Fitbit Pay almost every 60 seconds. Two chats with customer service failed to resolve the issue. Im returning it no matter what, but I’m wondering if this is happening to anyone else?

 

 

Moderator Edit: Clarified subject

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‎10-03-2022 13:53 - edited ‎06-17-2023 04:08

‎10-03-2022 13:53 - edited ‎06-17-2023 04:08

Hi there, @kco47. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 4. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Please feel free to reach out to our Support Team once again if you have any further questions or concerns regarding the outcome of your case. Since you have reported this matter to our Support Team, please note there's nothing left we here in the community can suggest other than reaching out to our team again.

Maria | Community Moderator, Fitbit


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