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Fitbit Versa 4 doesn't connect to phone

‎06-11-2025 03:45 - last edited on ‎06-17-2025 09:00 by Fitbit Moderator

‎06-11-2025 03:45 - last edited on ‎06-17-2025 09:00 by Fitbit Moderator

Доброго дня. Мій Fitbit Versa 4 не підключається до додатку. Він показує код, але після введення виникає помилка “Щось пішло не так”. Я вже пробував(ла) скидання, інший акаунт та інший телефон — безрезультатно. Прошу допомогти з розблокуванням або заміною пристрою. Дякую.


Moderator Edit: Clarified subject

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‎06-11-2025 05:52

‎06-11-2025 05:52

Hi there, @Саша2293. Welcome to the Fitbit Community Forums. 

To prevent confusion, we ask that users keep shared links to the language of the forum in which they are participating. We currently support French, Italian, Spanish, German, Japanese and English and hope to support more locales in the future!

I'd recommend getting in touch with our Support team via email so you can receive assistance in Ukrainian. 

Maria | Community Moderator, Fitbit


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