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Fitbit app is draining my phone's battery

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‎07-28-2023 04:45 - last edited on ‎07-29-2023 09:39 by Fitbit Moderator

‎07-28-2023 04:45 - last edited on ‎07-29-2023 09:39 by Fitbit Moderator

Has anyone else noticed their fitbit app on their phone is draining the phone battery? Mine has suddenly started using hours of battery life (background usage) 🙄 Does anyone have any tips on things to change?

Moderator Edit: Clarified subject

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3 REPLIES 3

‎07-28-2023 19:09

‎07-28-2023 19:09

I haven't noticed anything, but my current phone lasts hours longer than any previous phone. 

With limited phone use, my phone easily goes 24-30 hours 

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0 Votes

‎07-29-2023 20:34

‎07-29-2023 20:34

Hi @Amez01 - if you turn off the phone's Bluetooth does it still happen?

It could be related to a syncing problem with the 194.61 firmware version if you installed it in the watch.

If not you can try Logout of the Fitbit App and swipe off the active window and in Android clear the storage cache and force stop it and then restart the phone.

Restart the watch by holding the button for 10 seconds till it vibrates and the logo appears and wait for it to start.

Login and wait for any pair, link or Fixit prompts and sync.

This would refresh syncing and may help the phone if it was struggling.

Author | ch, passion for improvement.

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0 Votes

‎07-30-2023 02:31

In response to Guy_

‎07-30-2023 02:31

Thank you, I'll give both of these a go! Hopefully it's just a glitch that will sort itself out 

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