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Fitbit bought in Dec 2023 all of a sudden stopped working and will not charge.

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‎01-29-2024 13:57

‎01-29-2024 13:57

My fitbit purchased in Dec 2023 all of a sudden stopped working and will not charge.

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‎01-29-2024 14:20

‎01-29-2024 14:20

I got mine last Tuesday and this has literally just happened to me. I went to charge it, screen is blank and not charging. 

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‎01-29-2024 14:30

‎01-29-2024 14:30

I just did a reset and it eventually restarted 

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‎01-29-2024 15:16

In response to Natalie_28

‎01-29-2024 15:16

This is unacceptable. We have contacted them via phone 2 other times.
My last fitbit had no problems so I am disappointed 😕
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