Hello all
I have two ongoing issues with my versa 4 which i driving me up the wall.
Floors climbed is wildly inaccurate - has been for months, since i wore it in a shallow public swimming for half an hour. Fitbit keep telling me it's software related. I believe their 'water resistant' versa 4 is NOT water resistant. I am nearing the end of my warranty I am told that this is being referred to a higher team and then don't hear anything.
Separately (i think) there is a software glitch that is effecting metrics like calories burned - I can see in daily view but if i try and look back across a week or a month the info doesn't low. Same with active minutes.
What is the point of a fitness tracker if it doesnt track fitness???
Anyone have any suggestions pls?
I've updated the app, rebooted, updated my IOS, unpaired and paired - even did the factory reset thing. no joy
thanks in advance rachel
