09-25-2022
20:33
- last edited on
09-26-2022
14:42
by
MarreFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-25-2022
20:33
- last edited on
09-26-2022
14:42
by
MarreFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
The watch wont answer the phone and continues to buzz/ring even after the phone is in use.
Update: Has anyone had this happen and how did you fix it
Moderator Edit: Clarified subject
09-25-2022 20:31
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-25-2022 20:31
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Has anyone had this happen and how did you fix it

09-25-2022 20:53
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


09-25-2022 20:53
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
You posted in both the Sense and Versa 4 area - which do you have?

09-25-2022 20:56
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-25-2022 20:56
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Versa 4
i noticed only after i had to choose a brand

09-26-2022 16:59 - edited 08-23-2024 06:01
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



09-26-2022 16:59 - edited 08-23-2024 06:01
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Hi there, @Inisro40. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Fitbit device.
I was wondering the same as @Odyssey13 since it seems like you have a Sense instead of a Versa 4. If you do have a Versa 4, have you made sure it's properly linked to a different Fitbit account? Note that you can't connect multiple devices that use the Fitbit Gallery to one account. For Fitbit Charge 3, Fitbit Charge 4, Fitbit Charge 5, Fitbit Ionic, Fitbit Inspire series, Fitbit Luxe, Fitbit Sense series, and Fitbit Versa series, only connect one of these devices to your account at a time.
As for the issue you're having, since it's related to the call notifications I'd recommend to try the following:
- On the Fitbit app, tap on your profile's icon > Versa4/Sense > Notifications and turn off call notifications.
- Restart your Fitbit device and reboot your phone.
- Turn back on the notifications on your Luxe and the Fitbit app.
- Try receiving a call notification one more time.
Hope that helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
09-28-2022 12:32
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-28-2022 12:32
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
PROBLEM SOLVED !!
Thank you everyone for your input and now I know i have a Sense 😆
