09-25-2022
20:33
- last edited on
09-26-2022
14:42
by
MarreFitbit
09-25-2022
20:33
- last edited on
09-26-2022
14:42
by
MarreFitbit
The watch wont answer the phone and continues to buzz/ring even after the phone is in use.
Update: Has anyone had this happen and how did you fix it
Moderator Edit: Clarified subject
09-25-2022
20:31
- last edited on
09-03-2025
18:59
by
EstuardoFitbit
09-25-2022
20:31
- last edited on
09-03-2025
18:59
by
EstuardoFitbit
Has anyone had this happen and how did you fix it
Best Answer09-25-2022 20:53
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-25-2022 20:53
You posted in both the Sense and Versa 4 area - which do you have?
Best Answer09-25-2022 20:56
09-25-2022 20:56
Versa 4
i noticed only after i had to choose a brand
Best Answer09-26-2022 16:59 - edited 08-23-2024 06:01
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-26-2022 16:59 - edited 08-23-2024 06:01
Hi there, @Inisro40. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Fitbit device.
I was wondering the same as @Odyssey13 since it seems like you have a Sense instead of a Versa 4. If you do have a Versa 4, have you made sure it's properly linked to a different Fitbit account? Note that you can't connect multiple devices that use the Fitbit Gallery to one account. For Fitbit Charge 3, Fitbit Charge 4, Fitbit Charge 5, Fitbit Ionic, Fitbit Inspire series, Fitbit Luxe, Fitbit Sense series, and Fitbit Versa series, only connect one of these devices to your account at a time.
As for the issue you're having, since it's related to the call notifications I'd recommend to try the following:
Hope that helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
09-28-2022 12:32
09-28-2022 12:32
PROBLEM SOLVED !!
Thank you everyone for your input and now I know i have a Sense 😆