And I mean the entire company. I just bought the verse of 4 because my sense was frozen on the fitbit icon. I wasted $200 on that watch because it was out of warranty. Fitbit gave me 35% of 2 buy a new fitbit watch. since I've gotten this versa 4 I have had the same problem as you. No map! customer service keeps dropping my call. I'm sending it back and going with garmin.
Best AnswerI mean the company itself is dead. I just bought the Verse 4 because my Sense was frozen on the fitbit icon. I wasted $200 on that watch because it was out of warranty. Fitbit gave me 35% off to buy a new fitbit watch. since I've gotten this versa 4 I have had no map! customer service keeps dropping my calls. I'm sending it back and going with garmin.