Fitbit just renewed my premium that I didnt authorize when they KNOW MY WATCH DIED A YEAR AGO

[SDunn42]

I just got charged $85.00 annual renewal that I did not authorize on my Versa4 and the really irritating part is Fitbit knows my watch is dead and they wouldnt warranty it because it was a couple weeks over the warranty.

How do I get this refunded?  Im going to dispute this on my bank account but would prefer Fitbit do the right thing!

[Odyssey13]

Hi @SDunn42  read this article on how to cancel Premium - click to read.

[SDunn42]

This article says Autorenewals stopped in February 2024, so why did they just charge me?

[Odyssey13]

@SDunn42  I don't know. You'll have to get with Fitbit