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Help!!

yesterday

yesterday

My fitbit stopped working heart beats and I tried restarting  my fitbit. Then installed and restall. Nothing worked!! Idk what to do 

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2 REPLIES 2

yesterday

yesterday

I ment versa 2

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3 hours ago

In response to Blueeyexom

3 hours ago

Hi @Blueeyexom, welcome back to our Community!

Thanks for all the troubleshooting steps you already did and for describing to me what you are going through, as a first recommendation could you please read this following article with steps and recommendations to understand the possible reasons of why you are not receiving your heart beat count properly: What factors can affect my heart-rate reading on my Fitbit device?

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