Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Horrendous Tracking Issues

Ever since I've purchased my Versa 4 a few weeks ago, I have not been able to get any accurate data regarding my steps taken and calories burned. The device tracks my EVERY movement. I take thousands of steps a day and burn thousands of calories even though I know that I haven't. It counts steps while I drive. It counts steps while I sleep! Every morning, I wake up with at least 100 steps taken, even though I slept the night (and sleep data shows that I haven't awakened or moved out of bed). 

I understand that the way the device works is that it counts steps by my arm swing. Is there any way to correct this? I wear it loosely on my dominant hand, as per the instructions provided by the manual. My previous, $30 off brand watch did better than this! I've been on a weight loss/fitness journey for the past few months, and even though I am seeing results, I'd like to ACCURATELY track those results!

For reference, the photo enclosed was taken at 8:40AM during a work day (I work as a school bus driver) and have not began any exercise for that day.FitBit.jpg

Best Answer
0 Votes
0 REPLIES 0