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Hourly Activity Goal on Versa 4 doesn't match tile in Fitbit app

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‎10-17-2022 11:35 - last edited on ‎10-17-2022 16:37 by Fitbit Moderator

‎10-17-2022 11:35 - last edited on ‎10-17-2022 16:37 by Fitbit Moderator

My hourly activity is correct on my Versa 4, but is incorrect on my Fitbit app!

 

 

Moderator Edit: Clarified subject

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‎10-17-2022 16:45 - edited ‎06-17-2023 04:10

‎10-17-2022 16:45 - edited ‎06-17-2023 04:10

Hi there, @Dkilner. Thanks for stopping by in the Community Forums and sharing the details about the inconvenience with your Versa 4.

As a first approach, I suggest making sure that your Versa 4 is syncing properly to the Fitbit app. If you're running into syncing difficulties, please see Why won't my Fitbit device sync?

If the above doesn't describe your issue, please restart your Fitbit device and phone. Then, please sync again to see if your data matches. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎10-17-2022 16:45 - edited ‎06-17-2023 04:10

‎10-17-2022 16:45 - edited ‎06-17-2023 04:10

Hi there, @Dkilner. Thanks for stopping by in the Community Forums and sharing the details about the inconvenience with your Versa 4.

As a first approach, I suggest making sure that your Versa 4 is syncing properly to the Fitbit app. If you're running into syncing difficulties, please see Why won't my Fitbit device sync?

If the above doesn't describe your issue, please restart your Fitbit device and phone. Then, please sync again to see if your data matches. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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