help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How can I locate my lost Versa 4?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-27-2023 16:47 - last edited on ‎02-28-2023 03:58 by Fitbit Moderator

‎02-27-2023 16:47 - last edited on ‎02-28-2023 03:58 by Fitbit Moderator

Is there a way to see the last known location of my Fitbit before it died? I can’t find it anywhere and just need to know where is was the last time my phone was synced to it.

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
2 REPLIES 2

‎02-27-2023 19:25 - last edited on ‎07-03-2024 08:37 by Fitbit Moderator

‎02-27-2023 19:25 - last edited on ‎07-03-2024 08:37 by Fitbit Moderator

Hi @C_Marie  - if the battery is flat by now there is no way to find it short of getting your dog to look for it.

If you were in an exercise with GPS at the time you lost it there may be a trace in the exercise map.

If there is still residual battery a Bluetooth finder might help if you are nearby.  What should I do if I lose my Fitbit device?

Author | ch, passion for improvement.

Best Answer

‎02-28-2023 04:00 - edited ‎07-24-2023 06:17

In response to Guy_

‎02-28-2023 04:00 - edited ‎07-24-2023 06:17

Hi there, @C_Marie. Welcome to the Community Forums. Thanks for the details provided in your post. @Guy_ Thank you so much for your help. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help, please do not hesitate to reply back to the last email you received from our team. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes