How do I enable the "Always-On" display on my Versa 4 again?

[gkgeiger]

My Versa 4 screen has changed in the last couple days. I have it set up to read the time all the time. Normally after a few seconds the main screen goes away and I only see the time. Now all I get is the main screen with the seconds readout not changing. The screen is bright for a few seconds and then it dims, at the point that it would change to the time only. I hope this is clear. 

Moderator Edit: Clarified subject

[LZeeW]

Hello @gkgeiger and welcome to the Community.  It sounds like your always on display got turned on.  Swipe down on the screen to go to your Quick Settings.  I bet the bottom left icon (looks like an analog clock) is on.  Tap it to turn it off.  The touch screen is very sensitive.  Inadvertent swipes and loose sleeves can easily make changes.

[gkgeiger]

Yes, it is on. I want it to be on all the time, but the way it’s working is different than it was. Instead of the screen changing to just the time it just gets less bright, and as I said my second readout isn’t working. It only changes when I activate the main screen by raising my hand. I think it’s failing.
Sent from my iPhone

[LZeeW]

@gkgeiger   I'm sorry that I misread what you wrote.  What clock face are you using?  Can you post a picture that shows the problem?

[gkgeiger]

Sent from my iPhone

[Guy_ · Accepted solution]

Hi @gkgeiger - did you try holding the watch button for 10 seconds till it blanks or vibrates and wait for the logo to appear and for it to start.

A restart may cure the problem.

[gkgeiger]

Thank you very much, that did it. I didn’t know about that feature. Working perfect. Thanks to everyone for the help.
Sent from my iPhone

[MarreFitbit]

Hi there, @gkgeiger. Welcome to the Fitbit Community Forums. I'm glad to hear that the steps recommended by @Guy_ did the trick. 😊 @LZeeW Thanks for trying to help! 

For more information about this feature, please see How do I see the time on my Fitbit device?

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!