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How do I update the weather on my Versa 4?

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‎12-04-2023 05:20 - last edited on ‎12-05-2023 07:02 by Fitbit Moderator

‎12-04-2023 05:20 - last edited on ‎12-05-2023 07:02 by Fitbit Moderator

Would anyone now how to sink there weather app to the watch I can't work out how to don I just want the weather to work on my phone

Moderator Edit: Clarified subject

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2 REPLIES 2

‎12-04-2023 19:26

‎12-04-2023 19:26

Hi @Hippygrl78 - for the weather to work the watch must be syncing and it have the correct permissions.

In the Fitbit App Gallery tile go to Weather and check the permissions and also settings, use current location without any cities is probably best to start with.

Then restart the watch and logout of the Fitbit App, swipe off the active window and restart the phone. Login again and sync the watch and it should work.

As the new Fitbit App can have syncing problems you may need to repeat the restarts to get it to sync.

Make sure the Fitbit App is allowed to run in background.

Author | ch, passion for improvement.

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‎12-05-2023 07:10 - edited ‎02-23-2024 06:10

In response to Guy_

‎12-05-2023 07:10 - edited ‎02-23-2024 06:10

Hi there, @Hippygrl78. Welcome to the Fitbit Community Forums. Thanks for the details provided regarding the difficulties to update the weather app on your Versa 4. 

If you're still having issues, please follow @Guy_'s recommendations. Thank you so much Guy_ for your help!

I've seen you contacted our Support Team after posting here and they've already assisted you. If the steps that our team has provided did not work, please feel free to contact them back for further assistance. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

Maria | Community Moderator, Fitbit


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