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How to get a refund from Currys?

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‎10-02-2023 01:29 - last edited on ‎10-02-2023 05:12 by Fitbit Moderator

‎10-02-2023 01:29 - last edited on ‎10-02-2023 05:12 by Fitbit Moderator

My GPS is wildly inaccurate on my versa4. I've undergone a factory reset and sent my device off and received a replacement.  It is still wildly inaccurate. How to I get a refund?

Currys, the store from which I purchased it, say I need an Uplift Number in order for them to refund or exchange as Google/Fitbit will not deal with stores. Google /Fitbit they do not know what this is!

Have anyone had success eithxa refund for faulty devices?

Best Answer
3 REPLIES 3

‎10-02-2023 05:34

‎10-02-2023 05:34

Hi there, @Lyndahogg. Welcome to the Fitbit Community Forums.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Best Answer

‎10-02-2023 12:16

In response to EstuardoFitbit

‎10-02-2023 12:16

Thanks, I will if I need to.
Best Answer

‎10-03-2023 10:31

In response to Lyndahogg

‎10-03-2023 10:31

You are welcome @Lyndahogg. 

Have a good one. 

Best Answer
0 Votes