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I cannot change any of the settings using the touch screen on Versa 4

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‎06-26-2025 17:26 - last edited on ‎06-26-2025 18:57 by Fitbit Moderator

‎06-26-2025 17:26 - last edited on ‎06-26-2025 18:57 by Fitbit Moderator

When I go in to the Settings on my watch I cannot change any of the settings using the touch screen on the watch?

 

Moderator edit: clarified subject.

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‎06-26-2025 18:56

‎06-26-2025 18:56

Hi @dpgmh. Welcome to the community forums.

Thank you for sharing with me the inquiry regarding your Versa 4. 

Did you already tried to restart the device? Please press and hold the button for 10 seconds until the Fitbit logo appears on the screen, and then release the button.

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