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I lost some data on my Versa 4

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‎05-06-2024 21:08 - last edited on ‎05-08-2024 13:22 by Fitbit Moderator

‎05-06-2024 21:08 - last edited on ‎05-08-2024 13:22 by Fitbit Moderator

 I have lost a few days of data. Steps, sleep, hourly activity, etc. I have most of today's data 5/6/24 for now.  Versa 4

Moderator Edit: Clarified subject

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‎05-07-2024 10:25

‎05-07-2024 10:25

Hi @jskaggs - if you do a Shutdown or factory reset without first syncing the watch with the Fitbit App, the information can get lost.

If that is not the case, you need to sync to recover past data every few days. The watch itself will only show you today's information.

In case you are having problems syncing see Why won't my Fitbit device sync? 

Author | ch, passion for improvement.

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