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I managed to solve connectivity issues with your Versa 4 with these steps

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‎03-09-2023 09:25 - last edited on ‎03-10-2023 11:49 by Fitbit Moderator

‎03-09-2023 09:25 - last edited on ‎03-10-2023 11:49 by Fitbit Moderator

Thought I'd post this since it took me hours to figure it out in case someone has the same problem. Make sure to delete your Fitbit app from EVERY mobile device you have it installed on. I read others say remove it from your old phone so I did to no avail. After giving up I picked up my tablet and saw the fitbit icon. Hmmm said my coffee deprived brain. I wonder if I delete it here........presto it worked!

 

 

Moderator Edit: Clarified subject

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‎03-10-2023 11:50 - edited ‎03-06-2024 07:26

‎03-10-2023 11:50 - edited ‎03-06-2024 07:26

Hi there, @Gnattigirl513. Welcome to the Community Forums. Thanks for sharing the steps that worked for you. I'm glad to hear you managed to solve the connectivity issues. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping! 

Maria | Community Moderator, Fitbit


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