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I updated my Fitbit on 12/01/2024 and it lost all my data!

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‎12-04-2024 14:41

‎12-04-2024 14:41

I updated my Fitbit on 12/1/2024 and it lost all of my data 

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‎12-05-2024 10:51 - edited ‎12-05-2024 10:51

‎12-05-2024 10:51 - edited ‎12-05-2024 10:51

Hi @Tiarita. Welcome to the forums. 

Thank you for taking the time to share the inquiry regarding your Versa 4.Sorry to know the inconvenience.

Sometimes there is not possible to see data in the Fitbit app since the device is unlinked. Please confirm that you have the device set up to your Fitbit app: How do I set up my Fitbit device?

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