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Inconsistent tracking of exercise days

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‎12-20-2022 03:42

‎12-20-2022 03:42

I have premium plan and I set up the exercise goal for 5 days but it is not consistently tracking it in the Exercise tab. It shows my 10,000 step count etc daily but it’s not consistently logging in on the exercise tab eg some days it does; not other days so it’s incorrectly showing 1 out of 5 when it should be 5 out if 5 when I clocked in 10,000 steps for 5 days straight. I tried turning off app on iPhone and Fitbit watch but still no change. Please advise. Thank you 

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‎12-20-2022 03:57 - edited ‎12-20-2022 03:58

‎12-20-2022 03:57 - edited ‎12-20-2022 03:58

Hello @Lena808 and welcome to the Community.  I apologize if I'm misreading what your wrote.  It sounds like you are confusing your step goal with the tracked exercise icon.  You must do some type of activity that is is tracked with the Exercise app or auto recognition to get that tick mark on your exercise days.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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