Is it possible to sync a Versa 4 to a new phone ever?

[BurritoVonSilly]

Just a thought, but it might be a cool feature for future releases to make that possible. There are instructions for how to do it in the app, and I’ve been following the them for 20 minutes, but it times out every time. The Versa 4 can’t be plugged in more than it is, it can’t be closer to the iPhone than it is. The instructions don’t work. Maybe next release make there be a way to have it connect with a new phone, I think people might.

[Guy_]

HI @BurritoVonSilly - there are issues when changing phones, try Logout of the Fitbit App and swipe off the active window and in Android clear the storage cache and force stop it and then restart the phone.

Make sure there are no other devices running the Fitbit App switched on (especially old phone).

Restart the watch by holding the button for 10 seconds till it vibrates and the logo appears and wait for it to start.

Login and wait for any pair, link or Fixit prompts and sync.

If that is not working remove the watch entries from the new phone's Bluetooth and in the Fitbit App remove the watch and then set it up again.

Note there can be issues with the new Fitbit App which has syncing problems.

[BurritoVonSilly]

I figured it out.

It’s not enough to have the iPhone forget it, you also have to hit the Factory Reset button in the settings menu of the Versa 4.

The syncing walkthrough really should reflect that.