11-20-2023 00:31 - edited 11-21-2023 03:52
11-20-2023 00:31 - edited 11-21-2023 03:52
A few months ago, I purchased a new Fitbit Versa 4, but recently it has been experiencing a sudden battery drain where it dies after only about 3 hours from being fully charged. Even after charging it to 100%, MYBKExperience it quickly becomes completely depleted. I'm wondering if anyone else has encountered this problem and if there are any tips or solutions to fix it. Should I consider getting a new smartwatch, or is there a way to resolve this issue?
11-20-2023 03:07 - edited 11-20-2023 03:08
11-20-2023 03:07 - edited 11-20-2023 03:08
Welcome to the Fitbit community, @ashajyothi!
Sad to hear that you're having an issue with your Versa 4.
First please change your device's clock face to a different one and check if this has a positive impact. Here's how to do that:
How do I change the clock face on my Fitbit device?
If there's no change, I'd suggest turning your Versa 4 off and on again to make sure that there's no background process draining your device's battery that fast.
How do I turn off my Fitbit device?
Finally please have a closer look here to see how to extend your device's battery life:
Can I extend my Fitbit device's battery life?
If your completely out of luck, I'd suggest contacting Fitbit support for further assistance as your device should be covered by Fitbit's warranty:
11-20-2023 22:16
11-21-2023 02:58
11-21-2023 02:58
You're welcome, @ashajyothi.
I'll keep my fingers crossed.