Issues with the weekly steps showing and with the hourly activity.

[RMJ1234]

Having issues since latest update for Fitbit. In my Iphone Fitbit app I can see my daily steps on the main screen but if I click on Steps in the app the next screen doesn’t appear to work, nothing displays there at all.

Hourly Activity, nothing shows at all on the main screen of the IPhone app but if I click it t then the can see my stats for hourly activity. 

Any ideas what’s going on?

[ScifiDoc49]

I have the same issue. Did you solve it? Thanks 

[dmluth]

Same exact issue. Just started yesterday.

[RMJ1234]

I solved my issue by deleting the app and then adding it back on. Did that on my IPhone and IPad. Best of luck!

[dmluth]

That worked for me too!
Thanks for the help!!!

[RMJ1234 · Accepted solution]

Actually fixed it by deleting the app on my Iphone and IPad and then adding it back. Works fine now.

[RMJ1234]

Your very welcome!

[EBartlett]

Did you lose any data doing this? This latest update is driving me crazy! 🤪

[bollinger]

Hi. I can’t see the weekly/monthly/yearly stats either since yesterday. I have since restarted my Fitbit versa 4 and installed the latest update. That didn’t work. How do you delete the app and will that delete all my historical data? I have an iPad. Thanks!

[dmluth]

If you hold down on the app, should allow you to delete / remove app. Then
you go in the App Store and get it again.

It doesn’t lose any data. At least it didn’t on my IPhone.

After that, it worked for me.

[bollinger]

I just managed to delete and reinstall the app on both my iPad and android devices. It worked! Thank you! 👏👏

[dmluth]

Great to hear!

[bollinger]

Yes, thank you! I did manage to do this successfully! Thank you for your
reply!👍☺️

[teppot]

Thanks community, this solution worked. Now it works!!

[RMJ1234]

No all my data is still there. 

[RMJ1234]

I pressed on the actual app and then chose the option to delete the app then I went to the App Store to add the app back on. I didn’t lose any of my data doing this process. Best of luck to you.