01-12-2024 09:55
01-12-2024 09:55
The app is recording the milage correctly but the Versa 4 stays stuck on the day before. If I switch the watch off it will update but will not add any more milage. I have tried uninstalling & reinstalling the app but the watch still does not record the mileage
Answered! Go to the Best Answer.
01-18-2024 09:05
01-18-2024 09:05
01-18-2024 08:30 - edited 01-18-2024 08:30
01-18-2024 08:30 - edited 01-18-2024 08:30
Hi there, @VJJ66. Welcome to the Fitbit Community.
Thank you for letting us know about this. I'm sorry this occurred to you, and I've confirmed you got in touch with our Support team please keep an open conversation with them so they can help you. Keep an eye on your inbox as they will contact you by email.
I'm hoping we can quickly get you back on track.
01-18-2024 09:05
01-18-2024 09:05
01-18-2024 10:55
01-18-2024 10:55
That's amazing, @VJJ66. Thanks for the update.
I took the initiative to flag your post as the Best Answer to assist future users who might have the same issue. If you have a moment, I'd like to welcome you to check out our Health & Wellness board, where you may receive helpful advice and support from other users.
Happy stepping!