help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Moved my Fitbit to Google and it won’t sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-02-2024 18:20

‎11-02-2024 18:20

Yesterday I moved my Fitbit to Google and now my Versa 4 will not sync with the app.  The Versa shows my activity but the app shows nothing.  Glad I did not move my wife’s Versa to Google.

Best Answer
0 Votes
1 REPLY 1

‎11-02-2024 20:10

‎11-02-2024 20:10

Update, after multiple restarts, my app has finally started downloading info from my Versa.  It seems like it is always something.  After the last update, the GPS started connecting but a 19.8 mile bike ride (which is correct) when you look at Speed in the breakdown, it breaks the ride down into 33 one mile sections.  As I said, it seems like it is always something.

Best Answer
0 Votes