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My Versa 4 is slow and stalling and won't turn off

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‎07-12-2023 19:06

‎07-12-2023 19:06

My Versa 4 has lost Bluetooth connection. Is slow to do anything and I can not turn it off through settings on the watch

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‎07-12-2023 23:22

‎07-12-2023 23:22

Hi @Wmck62 - you may need to do a restart - hold the button for 10 seconds till it vibrates and the logo appears.

From the watch Settings menu there is a Shutdown option you can use once synced, though it may come back on again by itself and if it does it may need a factory reset.

Also don't forget to logout of the Fitbit App and restart the phone if you are having syncing problems - see more here Why won't my Fitbit device sync? 

Author | ch, passion for improvement.

View best answer in original post

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2 REPLIES 2

‎07-12-2023 23:22

‎07-12-2023 23:22

Hi @Wmck62 - you may need to do a restart - hold the button for 10 seconds till it vibrates and the logo appears.

From the watch Settings menu there is a Shutdown option you can use once synced, though it may come back on again by itself and if it does it may need a factory reset.

Also don't forget to logout of the Fitbit App and restart the phone if you are having syncing problems - see more here Why won't my Fitbit device sync? 

Author | ch, passion for improvement.

Best Answer

‎07-13-2023 15:15

In response to Guy_

‎07-13-2023 15:15

Thank you Guys! Sorted now , ☺️

 

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