My Versa 4 vibrates when I charge it

[Mamalaska]

Whenever I got to charge my v4 is vibrates it’s very annoying. I’ve looked at the settings several times messed with plugging it in different ways setting it different ways help please 


Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Mamalaska. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I understand your concern, I will do my best to help you with this!

Please note that the behavior you're describing is normal, all Fitbit devices vibrate when you connect and disconnect them from the charging cable. 

I'd recommend taking a look at this help article How do I charge my Fitbit device? to know more about how to properly charge your Fitbit device. 

However, if your Versa 4 keeps vibrating during the whole period you have it charging, that is not normal. With that being said, please find below some tips to best charge Fitbit devices:

• Use only genuine Fitbit charging cables
• Use only UL-certified wall chargers
• Avoid USB battery packs
• Charge at room temperature
  
  

For charging purposes, your charging cable or your base station can be plugged into any USB power source, including but not limited to:

• A computer
• A Wall A/C to USB adapter, commonly found with smartphones
• A DC to USB adapter (vehicle power port)

[Falshman2008]

Mine did this... I was sent a refurbished one under warranty and low and behold, it happened to that one too. I think that there may be a design flaw!

[Rich_Laue]

You should get a short vibration when you connect the charger. Is this what you are describing, or is the vibration happening the whole time that the watch is charging? 

[Falshman2008]

I connects to the charger, disconnects, connects, disconnects, and this goes on and on. Cleaning the charging points on the watch and charger have no effect.

[Mamalaska]

Ugh I hope not but I think you are right