01-23-2026
11:16
- last edited on
01-24-2026
07:53
by
MarreFitbit
01-23-2026
11:16
- last edited on
01-24-2026
07:53
by
MarreFitbit
When I try to set up my Vrrsa4 on a Google account it deleted all my history. I currently have my watch setup on my Telus email and for some reason the history won't transfer. Does anyone have a work around?
Update: I figured it out I had to set up a brand new Gmail account. Hope this helps someone else.
Moderator Edit: Clarified subject
Best Answer01-24-2026 07:52
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-24-2026 07:52
Hi there, @Rhyen2010. It's nice to see you around the Fitbit Community Forums. Thanks for the details provided in your post, I'm glad to hear that you managed to solve the inconvenience with your data.
If you need more information about how migrating to Google, see How to move your Fitbit Account to a Google Account
I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members. Happy stepping!
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Best Answer01-24-2026 13:01
01-24-2026 13:01
Best Answer