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My sleep keeps stopping being visible on Versa 4

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‎07-19-2023 02:13 - last edited on ‎07-19-2023 15:25 by Fitbit Moderator

‎07-19-2023 02:13 - last edited on ‎07-19-2023 15:25 by Fitbit Moderator

Hi my sleep keeps stopping being visible on the watch despite shutting it down and re pairing it and turning Bluetooth off and on etc does anyone know what else I can try ?

 

Moderator edit: clarified subject.

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‎07-19-2023 15:13 - edited ‎07-19-2023 15:25

‎07-19-2023 15:13 - edited ‎07-19-2023 15:25

A warm welcome to the forums @Moonstonebright.

I'd suggest restarting the device before considering other options.

Keep in mind that your sleep data might take a couple of minutes to show up on your Versa 4.

Also, I'd recommend syncing your Versa 4 twice in a row just right after waking up.

 

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‎07-19-2023 23:20

In response to ManuFitbit

‎07-19-2023 23:20

Thank you I’ve tried restarting it and my phone too and I’ve changed details etc and it still isn’t working but that thank you for your suggestions
Many thanks
April

Sent from Outlook for iOS<>
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