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New Versa 4 is not working properly

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I just got the versa primarily to read out my Libra 3 computerized glucose monitoring onto my phone which apparently is not something that does The weather app doesn't work refers me to give permissions from my Android 14 pixel 6 and I have permissions to use location so that doesn't work and the phone calls doesn't even somehow show anyway to use the versa for if there may be a microphone or some way to use it rather than the phone.  Insured it doesn't do much other than tell time and give you lots of information about exercise which isn't when I bought it through my Medicare health plan 



Moderator Edit: Clarified subject

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Hi there, @Mslacool. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear about the inconveniences you've been having with your Versa 4. I understand your concern, I will do my best to help you with this!

As a first approach, please note that hird party apps cannot be installed on Versa 4 or Sense 2 as on other Fitbit devices. I understand why this might be helpful. Even though we truly appreciate that you've taken the time to come here and share your thoughts about this, please note at this time there are no plans to implement this feature on Versa 4. The chart you shared in your post does is talking about Versa 3. 

We rely on feedback like yours to help us develop products and features that we know our community wants to see. Visit our FAQs to learn more about how Fitbit decides which suggestions get developed or implemented. 

Regarding the weather app, 
please confirm that you've checked the following settings:

  • Location services must be turned on for the Fitbit app. For instructions, see How do I use GPS on my Fitbit device?
  • The Fitbit app must remain running in the background on your phone.

If you change locations, sync your device to see your new location in the Weather app. If you're running into syncing difficulties, see Why won't my Fitbit device sync?

About the call notifications, please take a look at this help article for troubleshooting steps Why don't on-wrist calls work on my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi there, @Mslacool. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear about the inconveniences you've been having with your Versa 4. I understand your concern, I will do my best to help you with this!

As a first approach, please note that hird party apps cannot be installed on Versa 4 or Sense 2 as on other Fitbit devices. I understand why this might be helpful. Even though we truly appreciate that you've taken the time to come here and share your thoughts about this, please note at this time there are no plans to implement this feature on Versa 4. The chart you shared in your post does is talking about Versa 3. 

We rely on feedback like yours to help us develop products and features that we know our community wants to see. Visit our FAQs to learn more about how Fitbit decides which suggestions get developed or implemented. 

Regarding the weather app, 
please confirm that you've checked the following settings:

  • Location services must be turned on for the Fitbit app. For instructions, see How do I use GPS on my Fitbit device?
  • The Fitbit app must remain running in the background on your phone.

If you change locations, sync your device to see your new location in the Weather app. If you're running into syncing difficulties, see Why won't my Fitbit device sync?

About the call notifications, please take a look at this help article for troubleshooting steps Why don't on-wrist calls work on my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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