Not getting Snapchat and messenger notifications

[Prankin94]

I recently got a Versa 4. I was able to get all other notifications. I’ve done ALL of the suggestions I can find, but Facebook Messenger and Snapchat will not show up in the list of app notifications to be turned on. I’m very frustrated at this point. Is this a bug? I’ve unpaired, repaired, checked Bluetooth (turned it off and back on allowing sharing), changed the language, all of the things and still nothing. Yes I’ve gotten notifications from both so it should’ve been in the list. 

Moderator Edit: Clarified subject

[MariLuFitbit]

Hi @Prankin94, It’s great to have you on board!

I'm glad you brought this up. Thank you for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 4 is not getting your Messenger and Snapchat notifications, I will do my best to help you!

Try the following troubleshooting steps:

• In your phone’s Bluetooth settings, tap the "i" or settings icon next to your Versa 4 and make sure Share System Notifications is toggled ON.
• Ensure your phone is set to show notification previews (Always or When Unlocked) for Messenger and Snapchat.

You can check this help article to find more information.

[Prankin94]

Good morning, 

I’ve done those steps, as I did find those suggested online as well. All the settings on my phone are correct, but they’re still not showing as an option on my watch.